Privacy
Privacy policy.
What we collect when you place an order, why we collect it, and how we look after it.
Last updated: August 21, 2026
1. Overview
This policy explains how Tape Bounce ("we," "us") handles your information when you use our website and place an order. We collect only what we need to process your audio and deliver your order, and we don't sell your information to anyone.
2. What we collect
When you place an order, we collect your email address, your order details and processing settings, and the audio files (or download links) you submit. When you pay, PayPal processes the transaction and shares a payment reference with us; we do not receive or store your full card or bank details. We also collect basic technical information your browser sends automatically, which helps us keep the site working and secure.
3. How we use your information
We use your information to process and deliver your order, to email you order updates and delivery files, to respond when you contact support, and to operate and improve the service. We do not use your uploaded audio for anything other than fulfilling your order.
4. Payments
Payments are handled by PayPal. Your use of PayPal at checkout is subject to PayPal's own privacy policy. We receive confirmation of payment and a reference code, not your payment credentials.
5. Storage, service providers, and retention
We rely on trusted third-party providers to run the service - including cloud hosting and file-storage providers, our email delivery provider, and PayPal for payments. These providers process data only on our behalf to keep the service running. Your files are stored securely, and download links we send are time-limited by design. We keep order records and files for as long as needed to deliver your order, handle follow-ups, and meet our legal and accounting obligations, after which they may be deleted.
6. Sharing
We do not sell or rent your information. We share it only with the service providers described above, or where we're required to by law, or to protect our rights and the safety of others.
7. Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or to remove your uploaded files once your order is complete. Reach out through the chat in the corner of any page and we'll help. Note that we may need to keep limited records to meet legal or accounting requirements.
8. Cookies
We use a small number of cookies and similar technologies to keep you signed in during an order and to make the site function. We don't use them to track you across other websites.
9. Children
The service is intended for adults and is not directed at children. We do not knowingly collect personal information from children.
10. Changes
We may update this policy from time to time. The "last updated" date above reflects the current version.
11. Contact
Questions about your privacy or your data? Reach us through the chat in the corner of any page and we'll get back to you directly.